Terms & Conditions

Last updated: 14 July 2026

These Terms & Conditions govern your use of the Property Buyers Wales website and the property-buying service we provide. Property Buyers Wales is a trading name of Chabu Ltd, registered in England & Wales (company number 08196270), whose registered office is Mount Pleasant Business Centre, Mount Pleasant, Swansea SA1 6ED. By using our website or requesting an offer, you agree to these terms.

1. About us

In these terms, "we", "us" and "our" refer to Property Buyers Wales (Chabu Ltd). We are a member of The Property Ombudsman (TPO) and buy residential property across South Wales.

2. Using our website

You may use our website for lawful purposes only. You must not use it in any way that is fraudulent, unlawful, or that could damage, disable or impair the site or interfere with any other person's use of it. We may update or withdraw parts of the website at any time.

3. Our service and cash offers

Where you ask us to, we will assess your property and may make you a cash offer. Any offer we make is:

• Free and without obligation – you are under no obligation to accept, and there is no charge for requesting or receiving an offer.
• Not a formal valuation or survey – our offer reflects the price at which we are willing to buy your property for cash, taking into account its condition, location and the speed and certainty we provide. It is not a market appraisal or a mortgage valuation.
• Subject to confirmation – an offer may be adjusted or withdrawn before contracts are exchanged if material new information about the property comes to light (for example, undisclosed issues, legal or title problems, or survey findings).

A sale only becomes legally binding on exchange of contracts. Until that point, either party may decide not to proceed.

4. No advice

The information on our website is provided for general information only and does not constitute legal, financial, tax or property advice. You should obtain your own independent advice before making decisions about selling your property. We always recommend that you take independent legal advice on any sale.

5. Accuracy of information

We take care to ensure the information on our website is accurate, but we do not guarantee that it is complete, current or error-free. Content may be changed without notice.

6. Intellectual property

All content on this website, including text, graphics, logos and images, is owned by or licensed to Chabu Ltd and is protected by copyright and other intellectual property rights. You may not copy, reproduce or republish any part of the website without our prior written permission.

7. Links to other websites

Our website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for their content or availability.

8. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from your use of, or inability to use, our website, or from reliance on any content on it. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded by law.

9. Privacy

Your use of our website and our service is also governed by our Privacy Policy, which explains how we collect and use your personal data.

10. Complaints and The Property Ombudsman

11. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact us

Property Buyers Wales (Chabu Ltd), Mount Pleasant Business Centre, Mount Pleasant, Swansea SA1 6ED. Telephone 01792 642308, email info@propertybuyerswales.com.